Useful Links for New Students

New Students

GW Identity

How to Claim Your GW Identity (GW ID) (Link)

GW Email

Access your GW email (PDF)

Blackboard

Log into Blackboard (PDF)

GWeb

How to access eBill and course registration information(PDF)

System Requirements

System Requirements for Online Programs (PDF)

Blackboard

General

Submitting Assignments (Link | Video)
View Assignment Feedback (PDF)
Testing Good Practices (PDF)
FAQ (Link)

Blackboard Collaborate Ultra

BBC Ultra is only used as a backup if Zoom has an outage
Getting Started (PDF | Video)
Help for Participants (Link)

Zoom

Joining a Zoom Classroom

Using Zoom with Blackboard (PDF | Video)

RPNow

How to Take Exams

Taking the Exam (PDF | Video)

System Requirements

System Requirements (PDF)

Exam Policy

RPNow Policy for Exams (PDF)

Student Services & Support

Student Services

Academic Commons (Link)
Disability Support Services (Link)
Military & Veterans Services (Link)
myGW (Link)
Student Accounts office (Link)

Software Support

Blackboard

Phone: (202) 994-4948
email: ithelp@gwu.edu

RPNow

Phone: (855) 436-2039
Chat: http://clientportal.softwaresecure.com/support/

SEAS Online Programs Support

Doctoral Students

email: seasdoc@gwu.edu
Phone: (833) 330-1454

Masters Students

email: cohort@gwu.edu
Phone: (833) 330-1454

Technical Issues

Phone: (202) 422-2806
email: seasonline@gwu.edu